Ripple Pool

Privacy Policy

Last updated: 11/9/2025

Overview

Ripple Pool ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you play our mobile game Ripple Pool.

Information We Collect

Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers
  • Game Analytics: Level completion, session duration, gameplay patterns
  • Performance Data: Crash reports, error logs, app performance metrics
  • Usage Statistics: Features used, time spent in game, progression data

Information You Provide

  • Support Communications: When you contact us for help
  • Feedback: Reviews, ratings, and user-generated content
  • Account Information: If you create an account (username, email)

How We Use Your Information

  • Provide and improve the game experience
  • Analyze gameplay to enhance features and balance
  • Fix bugs and technical issues
  • Provide customer support
  • Ensure fair play and prevent cheating
  • Comply with legal obligations

Third-Party Services

We may use third-party services for:

  • Analytics: Google Analytics, Firebase Analytics
  • Crash Reporting: Crashlytics, Sentry
  • App Store Services: Apple App Store, Google Play Store
  • Cloud Storage: For save game data and progress

These services have their own privacy policies. We encourage you to review them.

Children's Privacy (COPPA)

Ripple Pool is designed for general audiences and does not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

Parents who believe their child has provided personal information should contact us at privacy@ripplepool.game.

Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Limited access to personal information
  • Secure cloud infrastructure

Your Rights (GDPR)

If you are in the European Union, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Object: Object to processing of your personal data

To exercise these rights, contact us at privacy@ripplepool.game.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Game progress data is typically retained for 2 years after your last activity.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the game or via email if you have provided one.

Contact Us

If you have questions about this Privacy Policy, please contact us: